Booking Terms, Conditions, Payment Method

1. Check availability
   Confirm available slots of your preferred Balabac group tour schedule by chatting with us through our FB Page or Instagram. If we confirmed availability of slots to you days ago, you may have to check again if it’s still available. We are not responsible to refund you for sending payment for unavailable slots.
2. Send your payment to reserve your slots
   Once availability is confirmed, kindly send either the full payment or the reservation deposit P2,000 per person through any of our payment methods.
   Note: The deposit (P2,000) is non-refundable.
3. Update us that the payment was made.
   Send us a screenshot of the deposit slip via our FB Page or Instagram and indicate the following:

   Name of sender:
   Schedule desired:
   Method of payment:
   Amount sent:

4. Full payment
   If you only paid the reservation fee, the remaining balance should be fully-paid 2 weeks before the tour date. Not paying on time will force us to open your slot to wait-listed joiners.
5. Group Size

   Minimum of 6 people is required to push the Balabac Joiners trip at P15,000/person. If minimum is not met, the trip can still push at an adjusted rate below:

   • • P15.5K/person if 5 people only (private van)
     • P16K/person if 4 people only (shared van)
     • For 3 pax below, we will reschedule or refund

   For Private tours, in the event that your group size has changed on the actual tour date, the price indicated in our price matrix will apply.

6. Cancellation by the Guest
   If the Guest cancels the confirmed trip regardless of the reasons, the Guest agrees to pay cancellation fees as follows:
   
   • More than 14 days before the trip: Php 2000/person
   • 8-14 days before the trip: Php 7000/person
   • 0-7 days before the trip: 100% of the total price
7. Cancellation by the Host
   We are forced to cancel trips if there is a severe weather warning announced by the authorities, and if the Coast Guard cancels tourist boat activities for any reason. The following scenarios shall apply:

         a. If the cancellation by coastguard was made before the scheduled trip, the guest has 2 options:
                  a.1. Rebook their trip to the next available tour dates, and pay a re-booking fee of 2000 per person.
                  a.2. Cancel their booking entirely and receive a refund of what was paid less than the 2000 per person non-refundable fee. This will be through GCash or Bank transfer for local guests, and Wise for international guests.

         b. If the cancellation by coastguard was made while guests are already in the campsite in Balabac, preventing them from doing island tours, no refunds will be issued.
        

8. Force Majeure Policy

   The Host shall not be liable for any changes, cancellations, or delays caused by circumstances beyond our control, including but not limited to natural disasters, acts of God, government actions, or other unforeseen events

9. Rebooking 
   If for any reason, the Guest wishes to rebook the confirmed trip to another schedule, inform the Host at least 14 days before the trip and pay a rebooking fee of P2,000/person.
10. Refunds
    No refunds will be issued other than instances mentioned in Section 6 and 7. Refunds will not be issued if the Guest decides not to go despite Coast Guard permitting sea travel, or if the tour is shortened due to inclement weather. Guests are advised to have a travel insurance that covers cancelled trips.
11. Liability
    The Host shall not be held liable for any loss, damage, injury, or theft of personal belongings during the trip. Guests are advised to secure their valuables.
12. Agreement
    By submitting the reservation deposit, the Guest acknowledges and agrees to abide by these terms and conditions. Please proceed with booking the tour only if you agree to the aforementioned terms.
    
Thank you.

All payment transfers for our Balabac tours, whether local or abroad should be done in any of the following methods. 

Once ready to pay, kindy message us in FB messenger (this is where we monitor bookings) so we can send you the account details.

• For Local Transfers
  • Over-the-counter and online bank/e-wallet transfers are accepted.
• For International Transfers
  • Transferwise. You can sign up for transferwise here so that your first transfer will be for free.

Message us your preferred method so we can send you the recipient account details.