FOR BOOKINGS, MESSAGE US AT Instagram @balabacpalawan FB Messenger
1. Check availability
Confirm available slots of your preferred Balabac group tour schedule by chatting with us through our FB Page or IG
2. Send payment to reserve your slots.
Once availability is confirmed, kindly send either the full payment or the reservation deposit P2,000 per person through any of our payment methods listed at the bottom.
Note: The P2,000 deposit is non-refundable.
3. Update us that payment was made.
Send us a screenshot of the deposit slip via our FB Page or IG, and indicate the following:
Name of sender:
Schedule desired:
Method of payment:
Amount sent:
4. Full payment
If you only paid the reservation fee, the remaining balance should be fully-paid 2 weeks before the tour date. Not paying on time will force us to open your slot to wait-listed guests.
5. Group Size
Minimum of 6 people is required to push the Balabac Joiners trip at P14,500/person. If minimum is not met, the trip can still push at an adjusted rate below:
P15K/person if 5 people only (private van)
P15.5K/person if 4 people only (shared van)
For 3pax below, we will reschedule the trip.
For Private tours, in the event that your group size has changed on the actual tour date, the price indicated in our price matrix will apply.
6. Cancellation by Customers
If the Customer cancels the confirmed trip regardless of the reasons, the Customer agrees to pay cancellation fees as follows:
More than 14 days before the trip: Php 2000/person
8-14 days before the trip: Php 7000/person
0-7 days before the trip: 100% of the total price
7. Cancellation by our team
We are forced to cancel trips if there is a severe weather warning announced by the authorities, and if the Coast Guard cancels tourist boat activities for any reason. The following scenarios shall apply:
a. If the cancellation by coastguard was made before the scheduled trip, the guest has 2 options:
a.1. Rebook their trip to the next available tour dates, and pay a re-booking fee of 2000 per person.
a.2. Cancel their booking entirely and receive a refund of what was paid less than the 2000 per person non-refundable fee.
b. If the cancellation by coastguard was made while guests are already in the campsite in Balabac, preventing them from doing island tours, no refunds will be issued.
8. Force Majeure Policy
If fulfillment of our service were prevented, hindered, delayed or made impossible because of events beyond our control, including but not limited to acts of God, acts of any governmental authority (Coast Guard cancellation of trips), war, rebellion, epidemic, riots, strikes and/or other labor disputes or disturbance, accident, fire, flood, storm, or other related circumstances or events affecting our capability to fulfill our obligations,
Then we will not be held responsible for any loss or damage, including but not limited to:
a. flight delays or cancellations,
b. missed flights,
c. unused room reservations,
d. changes to itineraries
9. REBOOKING DUE TO COVID19
Should your trip be affected by Covid19, we will allow rebooking of your trip for free.
10. REBOOKING – OTHER REASONS
If for any other reason, you wish to rebook your trip to another schedule, inform us at least 14 days before the trip and pay a rebooking fee of P2,000/person.
11. REFUNDS
No refunds will be issued other than instances mentioned in Section 6 and 7. Refunds will not be issued if you decide not to go despite Coast Guard permitting sea travel. Please make sure you have a travel insurance that covers cancelled trips.
12. AGREEMENT
You agree to these terms once you send us your reservation deposit. Please don’t book our package if you don’t agree. Thank you.
Over-the-counter and online transfer are accepted to the following SAVINGS acct:
Account name: JONALYN REPUBLICA
BPI Savings account: 3609 1922 23
Gcash: 09955316089
Pls put your Name and Tour Dates as Reference ID/Number.
Then message us the screenshot and the following details.
Name of sender:
Tour Schedule:
Method of payment:
Amount sent:
For sending USD, EUR , GBP, AUD etc
After trying many methods, Wise appears to be the cheapest, reliable and convenient method for international remittance. This is our ONLY option for receiving international deposits.
If you don’t have a Wise account, you can send your first transfer for free by using this link: bit.ly/freewisetransfer
Do an International Transfer (USD/EUR to PHP), not same currency transfer
ACCOUNT DETAILS
Choose “Send to someone else”
Account type: Personal (not Organization)
Email: jonairepublica@gmail.com
Pls put your Name and Tour Dates as Reference ID/Number
